“Behind every beautiful thing, there’s some kind of pain.”
― Bob Dylan
Privacy Policy
This states how I use your personal data when you interact with me for counselling services.
As a member of BACP I abide by their standards and ethical requirements which include strict guidance on the requirements of confidentiality.
Personal data I hold about you:
Identity Data -
Title, First Name, Last Name.
Contact Data -
Includes: Mailing Address, Email addresses, Telephone numbers.
GP details for counselling clients where relevant.
Telephone numbers and email addresses are held on my personal password-protected computer and smartphone.
Session data -
I hold brief handwritten notes to provide cues and reminders of session details.
These notes are stored in a secure space.
These notes are retained for the period specified by my professional bodies and my professional indemnity insurers. As soon as the retaining period has lapsed, all notes are destroyed.
When I use your personal data:
For the purpose of contacting you with any of the following options:
To arrange/rearrange any session.
To submit an invoice or receipt.
To provide any information that I might have agreed to supply you with.
To provide any updated information regarding my services.
Disclosure -
I do not share any of your details with any other party. The only exception to this would be in the event of my death. Under the terms of my professional will, my professional executor will be able to access your contact details to enable them to inform you about my death and to support you to find another therapist with whom to work, should you wish them to. This provision is a requirement of my professional body.
My own supervisor does not have access to any identifying information relating to you, barring the first name.
ICO -
I pay a fee to the Office of the Information Commissioner, as required by the legislation governing date control.
Hannah Phillips
May 2021
“The privilege of a lifetime is to become who you truly are.”
― Carl Jung